While it sounds counter-intuitive to declare introverts make the best salespeople, their characteristics may truly make them a perfect fit for the job. Introverts make up 50.7% of the personality types in the United States. An illustrated chart of the introverted personality types shows the percentage of different introverts in the general public.
Sales jobs
are expected to increase by 5% in the next decade and by 2024 there are a
projected 778,000 new sales jobs to be created. What traits do industry specialists
find make for a good salesperson? Assertiveness, self-awareness, empathy,
problem-solving skills, and optimism.
So how are
the qualities of an introvert useful in a sales setting? Well, they are often
quiet and thoughtful which works well in a sales setting because customers are
often put off by the high-energy assertive employees. Also, introverts
themselves prefer to be helped by other introverts. Also introverts communicate
best one-on-one, which is great for sales because they can really connect with
their customers. Introverts are known to form few deep attachments rather than
many, shallow friendships. This works for them in sales because they can form
deeper relationships with their customers than extroverts, leading to people
trusting them more. Introverts are reflective as well, this is great for a job
in sales because they are always looking back on their performance and
wondering how they can do things better.
So, what kind
of career options are there for introverts who want to try working in sales?
Introverts might try out being advertising sales agents, real estate brokers,
sales engineers, or travel agents to name a few.
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